Privacy Policy

Effective Date: 2023-10-01

At East Orange Appliance Repair Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information We Collect

We collect personal information that you provide to us directly, such as your name, phone number, email address, and service details.

We may also collect non-personal information automatically, such as your IP address, browser type, and pages you visit on our website.

How We Use Information

We use your information to provide and manage our appliance repair services, respond to your inquiries, and improve our customer support.

We may also use your information for marketing purposes, such as sending promotional emails, if you have opted in.

Cookies and Tracking

Our website uses cookies to enhance user experience and track website performance.

You can manage your cookie preferences through your browser settings.

Analytics and Third-Party Tools

We use third-party analytics tools to analyze user behavior on our site and improve our services.

These tools may collect data such as your IP address and the pages you visit.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business, as long as they agree to keep your information confidential.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

After that period, we will securely delete or anonymize your information.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the internet or electronic storage is completely secure.

User Rights

You have the right to access, correct, or delete your personal information at any time.

You can also opt-out of marketing communications by following the unsubscribe instructions in our emails.

Children's Privacy

Our services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children. If we become aware of such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Privacy Contact